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Privacy policy

What does data protection mean for an appointment enquiry?

Valesca Hair uses contact details to answer appointment enquiries, clarify questions and prepare bookings. Relevant information includes your name, phone number, email address, requested service and preferred time.

Which external services are relevant?

Google Analytics: With your explicit consent, this website uses Google Analytics 4, provided by Google Ireland Limited, to analyse page views, technical usage data and interactions such as clicks on phone, email or booking links. Message contents and form values are not sent to Analytics. Measurement helps improve the website and assess its effectiveness. Google Analytics does not load without consent; advertising signals and personalised advertising are disabled. You can withdraw consent at any time using ‘Cookie settings’ in the footer. Analytics retains user data for 14 months. Processing in third countries cannot be ruled out.

Google Maps: The contact page includes a map from Google Maps (Google Ireland Limited). It loads only when you explicitly request it using ‘Load map’. When loaded, Google receives your IP address and browser and device information and may set cookies; data may be transferred to third countries. Without clicking, the map sends no data to Google. Consent applies to the current browser session and can be withdrawn by closing the browser tab. Alternatively, ‘Open in Google Maps instead’ takes you directly to Google, without an embed on this page.

Treatwell: The Book online page initially shows only a local placeholder. A connection to Treatwell is established and its booking widget embedded only after you click ‘Load Treatwell’. Treatwell and its service providers then receive your IP address and browser and device information and may set cookies; processing in third countries cannot be ruled out. Permission is stored only in sessionStorage for the current browser session and ends when you close the tab. Treatwell processes the information entered for a booking. Alternatively, arrange appointments by phone, WhatsApp or the external direct link to Treatwell.

FAQ

Frequently asked questions about privacy

Does the map on the contact page load automatically?

No. The Google Maps embed loads only when you click ‘Load map’. Before then, the map sends no data to Google. If you prefer not to load it, the adjacent link opens Google Maps directly.

Which external providers are integrated into the website?

Google Analytics (only with consent), Google Maps on the contact page (only after a click) and Treatwell on the Book online page (also only after a click). You can alternatively arrange appointments by phone or WhatsApp.

Which contact details may be relevant when booking?

Your name, phone number, email address, requested service and preferred time help Valesca Hair answer appointment enquiries.

How can I withdraw my Analytics consent?

Use ‘Cookie settings’ in the footer to reopen your choices and select ‘Necessary only’. Google Analytics will then no longer load.

When does the Treatwell booking widget load?

The widget loads only after you click ‘Load Treatwell’. Permission applies to the current browser session and ends when you close the browser tab.